Policies

Because your experience matters to us, we’ve established clear, thoughtful policies to ensure every visit is smooth, respectful, and aligned with our commitment to exceptional care.

Rescheduling & Cancellations

When you book with us, that time is reserved exclusively for you. Cancellations or changes with less than 48 hours’ notice incur a $100 non-refundable fee. By scheduling, you agree to these terms.

New Clients

All new client appointments require a $100 non-refundable deposit, which will be applied to any service or product within 30 days.

Prices & Promotions

Prices may change without notice. If multiple discounts apply, you’ll automatically receive the one of greater value.

Birthday Gifts

Birthday discounts cannot be combined with other offers and apply to the higher-priced service when multiple services are booked.

Refund/Return Policy

All purchases of treatments, series, and gift cards are non-refundable. Treatment packages must be completed within 12 months of purchase and cannot be exchanged for credit or alternative services. We cannot accept returns on opened or used products. In the case of defective packaging or true allergic reactions, please contact us directly.

Gift Cards

May be used for any service or product. Not redeemable for cash or transferable.

Payment

We accept cash, Visa®, MasterCard®, and Cherry (note: Cherry payments incur a 7% fee). We do not accept personal or business checks, travelers checks, or foreign currency.

Client-Practice Relationship

We reserve the right to decline service to anyone, at any time, for any reason.

Exclusive offer for new clients

Get $50 Off

We’re excited to welcome new clients with a $50 discount on your first service/session
*Offer valid for services with a minimum purchase of $199. Offer can’t be combined with any other promotions or specials. Has no cash value. Only one per customer.